Effective Date: July 22, 2025
Company Name: Jixi Yun Brocade Digital Technology Co., Ltd.
Website Address: www.petbw.com / www.justforpetstore.com / www.petsagent.ai / www. justforgroomer.com

1. Agreement to Terms

By accessing or using PetBW’s platform, you agree to these Terms of Service. These terms govern your use of our B2B wholesale services, including product sourcing, order processing, and logistics support.

2. User Rights and Obligations

User Rights

Account Management: You may register, update, or delete your account.

Order Control: Modify unshipped orders or cancel orders (subject to platform rules).

Data Access/Deletion: Request access to or deletion of personal data (e.g., order history).

Feedback: Contact us at service@petbw.com for inquiries.

User Obligations

Accurate Information: Provide valid business details (e.g., license, contact info).

Legal Compliance: Prohibited activities include smuggling, IP infringement, or fraud.

Payment Responsibility: Complete payments as per order terms; failure may result in order cancellation.

3. Services and Restrictions

Services Provided

Sourcing pet products from Chinese manufacturers.

POD (Print-on-Demand), global logistics, and multilingual support.

Factory verification, product sourcing, and 24/7 assistance.

Restrictions

Eligibility: For businesses only (e.g., pet stores, distributors).

Third-Party Liability: We are not responsible for suppliers, logistics partners, or third-party services.

4. Payment Terms

Pricing: Final prices may vary due to exchange rates or inventory adjustments.

Payment Methods: Credit cards, bank transfers, PayPal, and other international payment gateways.

Refund Policy:

Refunds only for quality issues or mis-shipped items (with valid proof).

No returns for shipped orders without cause.

5. Disclaimer

Force Majeure: No liability for service disruptions caused by natural disasters, wars, or government actions.

Third-Party Liability: We do not guarantee third-party performance (e.g., logistics delays).

System Stability: We strive for uptime but disclaim liability for technical failures.

6. Intellectual Property

All content (e.g., brand names, product images) is protected by copyright. Unauthorized use is prohibited.

User-uploaded content (e.g., product descriptions) must be original; infringement may result in removal or legal action.

7. Dispute Resolution

Negotiation: Resolve disputes amicably via email or support channels.

Governing Law: These terms are governed by Chinese law, with GDPR/CCPA compliance for cross-border transactions.

Jurisdiction: Disputes resolved in Xuancheng City courts, Anhui Province, China.

8. Modifications

We reserve the right to update these terms. Changes will be notified via email or website alerts. Continued use implies acceptance of revised terms.