Effective Date: July 22, 2025

Company Name: Jixi Yun Brocade Digital Technology Co., Ltd.
Website Address: www.petbw.com / www.justforpetstore.com / www.petsagent.ai / www. justforgroomer.com

1. Introduction

At PetBW, we are committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or interact with our website (collectively, the “Site”). By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information to provide and improve our B2B wholesale services. This includes:

2.1 Personal Information

Account Registration: Name, email address, company name, business license number, and contact details.

Order Processing: Billing/shipping addresses, payment information (processed securely via third-party gateways), and order history.

Communication: Messages or inquiries submitted through the Site.

2.2 Non-Personal Information

Usage Data: IP address, browser type, device type, pages visited, and session duration.

Technical Data: Cookies and similar technologies used to enhance your experience (see Section 6).

2.3 Business Information

Supplier/manufacturer details (e.g., product specifications, pricing, and inventory levels).

3. How We Use Your Information

We use your data to:

Facilitate orders, payments, and logistics with Chinese manufacturers.

Improve our platform functionality and user experience.

Send administrative updates (e.g., order confirmations, shipping notifications).

Analyze trends and preferences to tailor product offerings.

Comply with legal obligations (e.g., tax and customs documentation).

4. Data Sharing and Disclosure

We do not sell your data to third parties. However, we may share information with:

4.1 Service Providers

Logistics Partners: For shipping and customs clearance (e.g., DHL, FedEx).

Payment Processors: Securely handle transactions (e.g., Stripe, PayPal).

Analytics Tools: Google Analytics for usage insights.

4.2 Legal Compliance

Disclose data if required by law, court orders, or government authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard measures to protect your data:

Encryption: SSL/TLS for data transmission.

Access Controls: Role-based permissions for employees.

Regular Audits: Vulnerability assessments and penetration testing.

Data Storage: Secure servers hosted in GDPR-compliant facilities.

6. Cookies and Tracking Technologies

We use cookies to:

Remember your login session.

Track website performance.

Personalize content.

You can manage cookie preferences via your browser settings.

7. Your Rights

As a user, you have the following rights under GDPR and CCPA:

8. Data Retention

We retain your data for:

Business Operations: 2 years after your last activity.

Legal Requirements: As mandated by tax/customs laws (up to 10 years).

9. International Data Transfers

Your data may be processed in China and transferred to third parties globally. We ensure compliance with GDPR’s Standard Contractual Clauses (SCCs) for cross-border transfers.

10. Children’s Privacy

Our platform is designed for businesses (e.g., pet stores, distributors). We do not knowingly collect data from individuals under 16.

11. Policy Updates

We may update this policy to reflect legal changes or business needs. The “Effective Date” at the top will indicate updates. Substantial changes will be communicated via email or a prominent notice on the Site.

12. Contact Us

For questions about this policy or your data, contact:
Email: service@petbw.com
Address: Jixi Yun Brocade Digital Technology Co., Ltd., Xuancheng City, Anhui Province, China.

Last Updated: July 22, 2025